This course addresses unacceptable behaviour, unconscious bias, victimisation and discrimination, marketing and programming considerations, as well as introducing characteristics protected by Legislation.
Open and inclusive leisure organisations have many benefits for both staff and customers, including increasing morale, better staff and customer retention, and improved company reputation. By the end of this course, managers will feel more confident at addressing sensitive issues surrounding equality, diversity, and inclusion; and we hope they will feel inspired and ready to make a positive difference in their workplace and the wider community.
We believe our Equality, Diversity & Inclusion course is the perfect way to make a positive difference in your organisation.
Learning Outcome:
By the end of this course, learners should understand the key principles of Equality, Diversity and Inclusion and how they apply to managerial roles within the Leisure Industry.
The course covers the following topics:
• What is meant by the terms Equality, Diversity and Inclusion
• Legislation overview
• Types of discrimination
• Workforce and community considerations
• Marketing considerations
• Programming
• Getting in and around the facility
• Examples of disabilities and long-term health conditions
• Staff attitudes and behaviours
